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- Connect / Contact Us / Interlibrary Loans
Interlibrary Loans
If you need a publication not held by Newcastle Libraries, our Interlibrary Loans Service can request items from other libraries on your behalf. To use this service you must have a current Newcastle Libraries membership. Not a member? Join now.
Before placing an interlibrary loan request, check our online catalogue to see if the item you're after is held in our library. If it is not held, complete and submit the online form.
For more information, including what can be requested, check out the FAQs below, email the Interlibrary Loans Officer or call 02 4974 5351. If your request is not suitable for interlibrary loan and is a recent publication, consider submitting a purchase suggestion.
Fees apply to all supplied interlibrary loans. See FAQs below for more details.
FAQs - Interlibrary Loans
- Non-fiction books more than two years old
- Fiction books that are out of print
- Copies of journal and newspaper articles
- Copies of information or chapters from motor manuals
- Copies of information or chapters from other resources.
Other formats may be available at the supplying library's discretion e.g. microforms.
- Non-fiction books less than two years old
- Fiction books still in print
- Music CDs
- Magazines and periodicals
- Material held in our collection.
If your request is not suitable for interlibrary loan and is a recent publication, consider submitting a purchase suggestion.
Publications can be requested by completing and submitting the above form or ask at your local library.
Fees apply per item to all supplied interlibrary loans and must be paid at time of collection.
- Supply from another public library $13.50
- Supply from other institutions $34.00
Additional costs apply to rush, express and international requests. Fees for copies from a resource are calculated on an individual basis. The Interlibrary Loans Officer will advise you of any additional costs before proceeding with your request.
The Interlibrary Loans Officer will always endeavour to supply the item for the lowest possible fee.
No fee is charged if we are not able to source the item or if the request is cancelled before it has been shipped.
The interlibrary loan fee will apply if the request is cancelled after the item has been shipped.
Standard overdue fees apply for interlibrary loans returned after the due date.
The length of time an interlibrary loan takes to arrive varies for each request and may take more than two weeks. Urgent requests can be allocated as 'rush' or 'express', however, additional costs apply for these levels of service. The Interlibrary Loans Officer will advise you of any applicable costs before proceeding with your request.
When the item arrives it will be processed then sent to your nominated branch. Library staff will contact you when it is ready for collection.
The loan period is determined by the supplying library and is generally from two to five weeks
Renewals may be available and are at the discretion of the supplying library. Email the Interlibrary Loans Officer or call 02 4974 5351 before the due date if a renewal is required as overdue fees apply for late items.
Email the Interlibrary Loans Officer or call 02 4974 5351 before the due date if a renewal is required as overdue fees apply for late items.
Please email the Interlibrary Loans Officer on interlibloan@ncc.nsw.gov.au or call on 02 4974 5351.